iso 9001, iso 14001, quality assurance, iso 9001
5s, 6 sigma, as 9000, as 9100, cgmp, current good manufacturing practices, iso 9000, iso 9001, iso 14000, iso 14001, iso 15161, iso 22000, iso 22002, iso/ts 16949, jaeger holland, jaeger-holland, lean, marty jaeger, martin jaeger, martin j jaeger, kanban, office kaizen, quality assurance, quality systems, tpm, sarbanes oxley, sarbanes-oxley, sox, total productive maintenance

5s, 6 sigma, as 9000, as 9100, cgmp, current good manufacturing practices, iso 9000, iso 9001, iso 14000, iso 14001, iso 15161, iso 22000, iso 22002, iso/ts 16949, jaeger holland, jaeger-holland, lean, marty jaeger, martin jaeger, martin j jaeger, kanban, office kaizen, quality assurance, quality systems, tpm, sarbanes oxley, sarbanes-oxley, sox, total productive maintenance

5s, 6 sigma, as 9000, as 9100, cgmp, current good manufacturing practices, iso 9000, iso 9001, iso 14000, iso 14001, iso 15161, iso 22000, iso 22002, iso/ts 16949, jaeger holland, jaeger-holland, lean, marty jaeger, martin jaeger, martin j jaeger, kanban, office kaizen, quality assurance, quality systems, tpm, sarbanes oxley, sarbanes-oxley, sox, total productive maintenance

 

 

Disciplined Problem Solving Workshop
1 day • .7 CEUs
Course #: J00372 • Course Leader: Marty Jaeger Cost $395.00

Resolving problems with an application of controls to ensure that correcting and/or corrective actions are effective, i.e., the same and/or similar problems do not recur, is a significant challenge for any organization.  This seven-hour workshop teaches participants the disciplines employed in some of the most popular methodologies recommended by leading organizations, such as Ford, Chrysler and GM and provides forms and checklists to ensure consistent application back on the job.
 

Disciplined Problem Solving:
  The 8D, 7-Step, 5-Step and other popular models

   -
The 4 Analytical Thinking Processes

  • Situation Analysis

  • Problem Analysis
  • Decision Analysis
  • Prevention Analysis

  - The 3L5W, 5W2H and Fishbone methods and forms for finding the root cause.

  - Case studies and exercises
  - The 7 Tools of Quality – Cause-and-effect (Ishikawa), etc.
  - Poka-yoke (mistake proofing) and its application in corrective and preventive action processes
  - Systematically applying a disciplinary approach and recording the results
  - Closing the “Loop” — Modifying our quality management systems, procedures, FMEAs, control
     plans and processes to prevent recurrence of similar problems

 

Learn how disciplined problem solving can improve customer satisfaction and impact the bottom line.  This workshop presents practical tips and tools for understanding and applying the various methodologies.  A one-hour question and answer session is provided to address participants' questions regarding specific applications.
 

How Course Attendees Will Benefit
  • Gain knowledge of disciplined problem solving methodologies and their application

  • Prepare their Product Development and APQP Teams
  • Prepare their organization for registration/surveillance audits
  • Leave with an approach and tools to implement more effective problem solving
Who Should Attend
  • Product Development and APQP multi-disciplinary team members

  • Directors/Process Owners/Operation Managers/QA Managers
  • Quality Engineers
  • Presidents/Vice Presidents/CEOs
  • Consultants
Dates and Locations
Jul 9, 2013 Oak Brook, IL
Sep 28, 2013 Oak Brook, IL
Dec 3, 2013 Oak Brook, IL

 

Course Includes

Comprehensive course workbook that includes case studies and interactive exercises to provide hands-on application of the various methodologies..  A certificate of attendance and .7 CEUs will also be awarded. 

Request a visit, more information or a quote

Last Updated 05/20/2013